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We take your privacy very seriously and use a secure server to store your personal information. Basic details you provide to us (including your name and address) are stored on our own secure servers.

We restrict access of your personal information to only are own nominated employees and will not share this information with third parties without your permission.

We educate and train our employees about the importance of confidentiality and privacy of customer information.

We may use your information in the following ways:

(a) to carry out our obligations relating to you contracts with us and to provide you with the information, products and services that you request from us;

(b) to comply with any applicable legal and/or regulatory requirements;

(c) to notify you about changes to our service;

(d) as part of our efforts to keep our service safe and secure;

(f) to improve our Services and to ensure that they are presented in the most effective manner;

Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


None of your banking or debit and credit card details are stored with us. Payment transactions are carried out by Heartland's and are all encrypted using Transport Layer Security technology.

As you will know, the transmission of information via the internet is never 100% secure. Although we do our best to protect your personal data, we cannot guarantee the security of the data you send to us. Therefore any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

At times, we may collect the following information from you:

(a) details about transactions you carry out using our services (no banking or debt/credit card details are stored by us)

(b) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone settings, browser plug-in types, application versions, and the operating system you use

(c) information about your visit, including any link you might have clicked on to reach out web site, along with the pages you visit when you arrive here and details about how you use our web site and it's features

Chrimata uses cookies to distinguish you from other users. This helps us to provide you with a good experience and improve our service to you. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.


Due to our agreements, Chrimata cannot process refunds for individual non-profits made through our online service. If you would like to request a refund, please contact the non-profit organization that received your donation.